SERVICES

♦tHE PCS PACKAGE♦

• Professional & Courteous Live Operators                                     • Individualized Greetings and Message Forms

• Direct Check-in                                                                           • Digital, Alphanumeric & E-mail Text Paging

• Automated E-mailed/Faxed Message Delivery                              • Quality Assured Recorded Conversations

• Triaged On-Call Message Retrieval                                               • Personal number privacy

• Specialty calls recapped                                                               • Tracking reports available

•Appointment Reminder Service                                                    • Free consultations

• Complete documentation taken as a legal patient record             • Fully staffed 24 / 7 / 365

• Problem Resolution Board comprisedof physicians                       • Operators have extensive medical background

• Local & 800 DID Lines                                                                • Simultaneous team paging

• Wake-up & Reminder calls                                                          • HIPAA compliant

• Voice records stored for 4 years                                                   • MiSecure Messaging 

• Exclusive MEDICAL clientele                                                       • Caller Telephone Number Identification

• Satisfies 3rd party payor requirement or 24 hour coverage           • Call transcription available

• 24 hour emergency coverage in event of disaster                         • References available

• Voice Mail (available for each office/individuals within an office)

The pcs guarantee

    Extra Services offered

  • Patient Appointment Reminder Calls
  • Patient Appointment Scheduling
  • Physician Wake-up & Reminder Calls

Every PCS employee is dedicated to providing you with a Caring, knowledgeable, professional service that redefines “operator assistance."  We are striving daily to not only meet, but exceed the expectations of our clients and their patients.