THE PCS PACKAGE
We provide 24/7 medical answering services to facilitate patient communication.
• Professional & Courteous Live Operators • Individualized Greetings and Message Forms• Direct Check-in • Automated E-mailed/Faxed Message Delivery
• Digital, Alphanumeric & E-mail Text Paging • Quality Assured RECORDED Conversations
• Personal number privacy • Specialty calls recapped
• Tracking reports available • Voice Mail (available for each office or for individuals within an office)
• Complete documentation taken as a legal patient record • Problem Resolution Board comprised of physicians
• Operators have extensive medical background • Free consultations
• Fully staffed 24 / 7 / 365 • Local & 800 DID Lines
• Patched & Conference calls • Simultaneous TEAM PAGING
• Wake-up & Reminder calls • HIPAA compliant
• Appointment Reminder Service • Exclusive MEDICAL clientele
• Caller Telephone Number Identification • HIPAA Compliant messaging app
• Call transcription available • Virtually non-existent employee turnover
• Competitive rates • References available
• 24 hour emergency coverage in event of disaster
We know natural disasters happen suddenly, and unexpectedly, and we realize the importance of having a plan in place in the event of a business interruption. You can rest assured that in these extremely stressful times you will be able to rely on us to be up and running. We are equipped with Notification tools to contact the appropriate personnel in crisis situations. Our service provider has solutions in place to enable our operators to create, edit, and trigger alerts and send messages from virtually anywhere. We are able to automatically
